PAY YOUR BILL
REPORT A PROBLEM
Employment

Working for PWSA

To inquire about job opportunities and availabilities, please contact our Human Resources at

412-255-8800 ext 8574 or at HR@pgh2o.com.

Current Job Openings

Applications can be printed out and mailed or faxed directly to:

The Pittsburgh Water and Sewer Authority
Attn: Human Resource Department
Penn Liberty Plaza I
1200 Penn Avenue
Pittsburgh, PA 15222


HR fax:  412-393-0513


Job Title

Job Description

Application Deadline

MIS

DUTIES/PRIMARY RESPONSIBILITIES:

  • Setup computers and Active Directory accounts for new users, physical and virtual
  • Provide technical helpdesk support to PWSA systems end users
  • Provide application administration for designated systems
  • Troubleshoot and resolve issues on Microsoft Windows 7 and Windows 10 computers, VmWare Desktop Infrastructure, Windows Server
  • Create and update knowledge base to share resolution information with team
  • Coordinate conference calls using Skype video conferencing
  • Research issues and advise end user on appropriate action
  • Inventory equipment
  • Assist with research on current technology upgrade projects
  • Other duties and responsibilities as required

 

October 30th, 2019 at 4:00 PM
Engineering & Construction

DUTIES/PRIMARY RESPONSIBILITES:

  • Correspond with customers over email and telephone
  • Merge files using Microsoft Word and Excel
  • Operate a mail machine to apply postage to outgoing letters
  • Perform data entry, retrieval and other processes as requested or required
  • Prepare reports for regulatory agencies as needed
  • Compute figures and/or mathematical calculations or analyses as requested or required
  • Document/report QAQC

 

October 24th, 2019 at 4:00 PM
Administration: Legal

DUTIES:

  • Work with PWSA staff to ensure that scanned documents and their manner of storage follow applicable document retention laws and regulations.
  • Implement records management, imaging practices, and document retention strategies.
  • Organize, scan, or perform other clerical duties related to storing and retaining records.
  • To direct and train all staff to file and locate documents, including drawings, reports, and specifications.
  • Implement strategies for determining electronic document lifecycle and disposal.  
  • Develop and create Standard Operating Procedures (SOPs) and policies for uploading/scanning different types of documents (i.e., architectural drawings, operating & maintenance (O&M) manuals, reports, etc., or any project related paper documents).
  • Assists with the retrieval of documents in participation with internal and external audits.
  • Develop a document hierarchy structure to properly catalog all the different types of documents housed at PWSA facilities.
  • Develop a document numbering and naming convention across authority wide.
  • Support the transition from paper-based document system to an electronic system.
  • Assist with the implementation of the enterprise-wide document management system.
  • Knowledge of storing and preserving perishable historical documents

 

October 24th, 2019 at 4:00 PM
Water Quality

DUTIES:

Collects chemical and microbiological samples throughout the treatment and distribution systems (using EPA specified sampling protocols). Performs limited chemical and instrumental analyses of a variety of substances and materials both in the field and in the lab; carries out special projects as assigned; applies chemical and mathematical principles and practices in the preparation and standardization of tests and in making necessary calculations; maintains routine and complex records and compiles reports on work performed in laboratory both manually and by automated methods (laboratory LIMS system.); assists in performing special research projects (e.g., Giardia and Legionella research, etc.) as assigned; visits field sites to test materials and standardize remote metals; may assist bacteriologists in performing microbiological analyses; may work shifts, weekends and holidays; and performs activities and functions of related lower-level personnel and other related tasks and duties that are assigned or required.


 

October 23rd, 2019 at 4:00 PM
Field Operations

DUTIES:

  • Assist and provide support for all field operations staff.
  • Provide monthly reports and performance metrics
  • Work with 311 to manage all complaints
  • Provide reception relief as scheduled
  • Track and process vendor invoices by creating P.O.’s for Mission yard
  • Receive visitors/vendors, mail, and telephone calls related to Field Operations and maintain logs
  • File and retrieve documents, records and reports; scan, copy or fax documents that are sent to all field operations locations
  • Create, update, transfer and close notifications
  • Maintain good working relationships with public officials, staff, contractors and customers; and follow up with updates or progress
  • Update the Field Operations yearly vacation calendar, as well as process vacations for all Blue-Collar employees at Mission yard and Brilliant
  • Process yearly bids for Field Operations
  • Maintain Foreman’s reports and other Field Operations files including personnel, materials and invoices
  • Process field operations vehicle and personal accident reports
  • Track materials taken from all field locations by Contractor’s forms
  • Maintain spreadsheets for service line, main leaks/ lead lines/ plates; and data bases for lead line cost & CSO/MS4 reporting
  • Coordinate with Lead team & Foremen for spreadsheet or Cogsdale, SpryMobile or any ERP
  • Submit daily street opening permits to the city for every hole Field Operations opens
  • Order general office supplies and complete the PO process
  • Work closely with the Legal Department to gather claim information
  • Maintain driver’s logs for blue collar employees
  • Send out daily and evening weekend shift schedules for Field Operations
  • Post sign ups, training, job postings, and other information on bulletin boards
  • Attend staff meetings and take minutes
  • Communicate with UniFirst in ordering new uniforms and addressing issues
  • Place orders for any materials needed for field operations
  • Work closely with Engineering Project Managers to lookup, print, and resolve backlog from 2014 notifications for restoration
  • Track and process work orders for catch basin cleaning contractors, internal departments and contractors
  • Other duties as assigned

 

October 18th, 2019 at 4:00 PM
Finance

DUTIES:

  • The position provides support and assistance to reporting and monitoring of key activities for internal management, the Board, regulatory agencies, and the public.
  • Ensure effective liaison and collaboration with all departments and department leads regarding performance issues and developments.
  • Reporting all final data, metrics, goals, performance trends and benchmarks with the Director of Finance for final approval prior to submitting any reports to internal management, Board, regulatory agencies and public.
  • Analyze daily, monthly, and annual data to determine trends, needs, and successes.
  • Support improvement of performance by tracking key metrics and assist with adjusting processes.
  • Utilizes best practices and data to drive methods when making recommendations.
  • Create and update policies, practices and administrative procedures in support of Authority-wide performance management work.
  • Ensure that policies are reviewed in a collaborative way with staff as appropriate, approved, and distributed to achieve awareness and compliance.
  • Ensure that performance and monitoring information is gathered and submitted in the correct format and within time frames to enable effective decision making at leadership and executive level.
  • Ensure annual standards and team plans are developed for each service delivery area that captures the organizational objectives and enables directors to manage their departments effectively. Ensure review throughout the year and assist with changes where required.
  • Create, update, and distribute monthly reports and recommendations for the Board of Directors and Executive Team.
  • Track and improve the Authority’s program goals and metrics of contractor diversification and Minority/Women/Service Disabled, Veteran-owned business compliance.
    • Maintain database of MWDBE firms.
    • Attend outreach events such as SPEO, MWDBE Governmental Committee, AACCWP, etc. 
    • Attend pre-bid meetings to explain equal opportunity policy to prospective bidders.
    • Track and manage MWDBE participation on all PWSA contracts.
    • Follow-up with contractors/consultants that have not met their MWDBE commitments.
    • Find opportunities for majority and minority firms to collaborate.
    • Develop and provide content for social media outreach and website.
    • Develop programs to increase participation such as workforce development, mentorships, etc.
    • Develop workflows, processes, dashboards, and reports necessary for tracking MWDBE participation percentages, dollar amounts commitment per project, amount spent, and amount remaining.
  • Performs other related tasks and duties as assigned or required.

 

November 30th, 2019 at 4:00 PM
Finance

DUTIES: 

  • Assure timely and accurate processing of procurement requests, develop and/or review specifications, prepare and execute informal and formal bid solicitations
  • Finalize agreements in collaboration with the customer and appropriate internal departments
  • Coordinate and facilitate pre-solicitation conferences, bid openings, and other related meetings
  • Analyze and evaluate responses to solicitations for conformance to procurement requirements and the Authority’s goals.
  • Using best practice professional communication skills, prepare materials for and clearly and effectively communicate standard operating procedures and other information to internal and external audiences, customer groups, and management
  • Finalize agreements in collaboration with the customer and appropriate internal departments
  • Other duties as assigned in support of the procurement department

 

Until Filled
Administration, Customer Service
DUTIES:
  • Review developer plans for new services, terminations of services, and change of use, based on PWSA’s Tariff as filed with the Pennsylvania Public Utility Commission. Understand basic calculations for water and/or sewer demands.
  • Collect and provide information for estimates and payments for permits, design development of projects and/or dye testing.
  • Prepare, organize and maintain project records and reports, including maintaining financial records and accurate project timeline and resources, for internal and external agencies, to ensure maximum level of accuracy and proper documentation.
  • Read and accurately comprehend drawings, and prepare sketches, plans, maps, drawings and other presentations of field data using manual and automated methods as assigned.
  • Assist in researching in support of planning and design projects, including determining property ownership, utility locations and other data necessary for the design, implementation and/or construction of assigned projects.
  • Populate databases and spreadsheets using various software programs in support of Engineering related tasks.
  • Perform technical or moderately complex work related to researching, designing, planning, estimating, contracting, construction and monitoring of projects.
  • Sort, label and file record information to ensure proper documentation and storage in the archive system.
  • May take field measurements, which may have impacts on proposed projects.
  • May assist with field inspections to gather information needed to determine feasibility, practicality and cost of various project alternatives.
  • Performs other duties as assigned or required

 

Until Filled
Engineering

DUTIES:   Work in the field to collect data for water and sewer network assets including valves, mains, hydrants, service lines, service connections, curb boxes, meters, vaults, manholes, cleanouts, sewers, catch basins, areas of repair, etc. throughout the PWSA system.  Operate survey grade GPS equipment in the field, mapping assets, inspecting as needed, and recording relevant attributes using GPS/GIS collection equipment and software to support PWSA projects.  In the event of poor GPS signal and if required, manually capture data in the field and convert manual measurements in the office into the appropriate data format. Review and correct collected data integrity errors, as applicable, and subsequently input, update, and maintain GIS feature classes, tables, and links within and related to the PWSA’s GIS databases.  Create basic maps using GIS, as needed. Assist with coordinating and planning field work in support of PWSA projects.  Position is predominantly outdoors and requires walking, hiking and/or driving between assets with all pertinent equipment including (but not limited to): computer, GPS unit, digital camera, and rangefinder.  Must record daily reports of all assignments and locations visited; performs work in accordance with established PWSA policies and procedures; and performs activities and functions of related lower-level personnel and such other related tasks and duties that are assigned or required.


 

Until Filled
Water Production

DUTIES/PRIMARY RESPONSIBILITES:

  • Serves as a point of contact to the Senior SCADA Manager and water production team at the Water
  • Treatment Plant regarding all instrumentation and SCADA operation.
  • Installs and maintains communication equipment.
  • Troubleshoots all connectivity issues involving the SCADA and networks at the treatment plant and
  • satellite locations, including but not limited to the pumping stations.
  • Maintain, install, configure and backup/restore SCADA system software.
  • Assist with managing the security assets connected to the SCADA system.
  • Maintain SCADA and instrumentation at field sites as needed.
  • Develop reports using SQL and PI Historian within the SCADA system.
  • Programming of PLC’s and OIT’s
  • Review drawings with the Senior SCADA Manager for all SCADA-related projects, including new
  • construction.
  • Communicates verbally and in writing to share and transfer institutional knowledge with the Senior
  • SCADA Manager, water production management, and staff regarding SCADA.
  • Responsible for the creation and continuous update of a daily SCADA log book.
  • Responds to requests from the Senior SCADA Manager and Senior Production Manager in
  • coordinating the day to day operations of the SCADA system.
  • Performs other duties as assigned by the Water Production Management team, as needed.
  • Responds to emergency call outs regarding SCADA system malfunctions.

 

Until Filled 
Water Production

DUTIES:

Designs, tests, calibrates, operates, maintains and repairs electronic measuring and recording instruments, apparatus and equipment used to monitor and control Authority operations including the water treatment plant, chemical facilities, filtration processes and remote facilities. Calibrates, repairs, and maintains analog, digital control systems, flow meters, and pressure sensors. Identifies problems in the field and makes decisions utilizing independent judgment and analyses; directs the work of lower-level personnel on a project basis; maintains records, both manually and by computerized methods, and prepares accurate reports; may develop databases and spreadsheets using various software programs (e.g., Windows, Microsoft Office, Excel, Access etc.) Installs electrical and electronic control systems for the Authority; installs, repairs, maintains and modifies all lighting and power circuits, fixtures, controls, motors, pumps and equipment that is operated from all voltage levels (e.g., signal equipment, pumps, lighting, cranes, instrumentation, etc.); performs electrical inspections for preventive maintenance; determines type and size wire, conduits, fixtures, boxes, etc., and proper voltage and overload protection necessary; modifies existing circuits, fittings, etc., to accommodate new and modern fixtures, equipment and controls; lubricates and maintains electrical motors and medium voltage switchgear and related equipment; maintains records and prepares accurate reports as requested or required; may install, repair and maintain solid state circuits to control remote pumps, transmit status and analog data, including chlorine analyzers, turbid meters, level transmitters, rapid sand filter control devices, flow measuring devices Operator Interface Devices, etc.; installs, troubleshoots and maintains some components of Supervisory Control and Data Acquisition system (SCADA); may work all shifts, evenings, weekends and holidays; may drive Authority vehicle; maintains records both manually and by automated methods, and prepares accurate reports, work-orders, correspondence, etc.; performs activities and functions of related lower-level personnel as assigned or required; and performs such other related tasks and duties that are assigned or required.


 

Until Filled
Field Services

DUTIES: Repairs, replaces and maintains all types of piping, valves, controls and plumbing fixtures in new or existing Authority structures or at assigned field locations; repairs, replaces and maintains all types of plumbing within or on Authority property (e.g., water, waste, gas and vent lines, restroom facilities; drinking fountains, fire lines, chemical lines, etc.) according to the rules and regulations of the Allegheny County Plumbing Code; repairs and replaces private water lines, gas lines, etc. damaged by the Authority; removes and installs water meters at private customer locations in accordance with established Authority policies and procedures; provides temporary water service to City property owners when normal water service is interrupted; responds on a 24 hour-a-day basis to emergencies involving problems with gas, water, compressed air, chlorine lines, sewer, waste and water supply emergencies; maintains records and prepares accurate reports as requested or required; directs the work of laborers or other assigned personnel on projects; may drill and tap new and existing service connections as requested or required; may overhaul evaporators and clean chlorine lines; may make field sketches identifying problems encountered as required; may work all three shifts; performs activities and functions of related lower-level personnel as assigned or required; performs such other related tasks and duties that are assigned or required.

Until Filled
Engineering & Construction

 

DUTIES/PRIMARY RESPONSIBILITES:

  • Applies technical knowledge and assists other team members as requested or required, and mentors and coordinates with peers, junior engineers, and technicians;
  • Prepares RFPs for consultant services, bid documents, government ordinances, board resolutions, etc. for the full implementation of PWSA Capital and urgent system repair projects;
  • Reviews shop drawings related to Capital or other projects;
  • Evaluates changes to study, design and/or construction projects that substantially impact their scope, budget, or schedule and recommends and implements approved corrective action to adhere to the approved project schedule and budget;
  • Monitors progress and performance against the project plan and identifies risks to financial matters and schedule delays;
  • Recommends approval of change orders, requisitions for payment, etc.;
  • Meets with representatives of other governmental agencies, City Departments, consultants, contractors and public on proposed projects, problems arising in the work, etc.;
  • Directs the performance of design work performed in-house or in accordance with consultant agreements, as well as the performance of construction work under contract;
  • Ensures that RFP's, specifications, designs, contract provisions and work performed comply fully with applicable federal, state and local laws and regulations;
  • Maintains records and prepares accurate reports, correspondence, etc. as requested or required; plans, develops, directs, coordinates, organizes and controls the materials, equipment and personnel under jurisdiction toward the effective, efficient and economical attainment of program goals, including maximum convenience to the public and safety of employees;
  • Manages area of responsibility in strict accordance with applicable laws, professional standards of conduct, regulations and established policy including union agreements to ensure fair and standardized treatment of employees.  Performs activities and functions of related lower-level personnel and/or other related tasks and duties that are assigned or required.

 

Open Until Filled
Customer Service

DUTIES/PRIMARY RESPONSIBILITIES:

Performs moderately responsible clerical duties requiring independent analysis, exercise of judgment and detailed knowledge of relevant PWSA programs, policies, procedures and regulations; responds to inquiries from the general public, PWSA personnel, etc., regarding various PWSA programs, policies, procedures and regulations; classifies, indexes, files or distributes forms, correspondence, payments, etc.; researches, pulls and routes files as appropriate; receives visitors, mail, and telephone calls; may give information and directions and distribute equipment; routes to appropriate person or division; follow-up on requests or complaints; keeps manual and/or automated records accurate through file maintenance, posting, updating, checking, etc.; operates office machines (e.g. PC, copier, calculator); performs data entry, retrieval and other processes as requested or required; computes figures and/or mathematical calculations or analyses as requested or required, etc.; proofreads materials and verifies documents, invoices, etc.; drafts routine letters and memos; may type correspondence, requisitions, invoices, lists, etc.; and performs activities and functions of related lower-level personnel and such other related tasks and duties that are assigned or required.


 

Open Until Filled

Customer Service

DUTIES/PRIMARY RESPONSIBILITIES:

Performs moderately responsible clerical duties, requiring independent analysis, exercise of judgment and detailed knowledge of relevant PWSA programs, policies, procedures and regulations; responds to inquiries from public, PWSA personnel, etc., regarding various PWSA programs, policies, procedures and regulations; classifies, indexes, files or distributes forms, correspondence, payments etc.; researches, pulls and routes files as appropriate; receives visitors, mail, and telephone calls; may give information and directions and distribute equipment; routes to appropriate person or division; follow-up on requests or complaints; keeps manual and/or automated records accurate through file maintenance, postings, updating, checking, etc.; operates office machines (e.g. PC, typewriter, copier, calculator); performs data entry, retrieval and other processes as requested or required, etc.; proofreads materials and verifies documents, invoices, etc.; drafts routine letters and memos; may type correspondence, requisitions, invoices, cards, lists, etc.; and performs activities and functions of related lower-level personnel and such other related tasks and duties that are assigned or required.


 

Open Until Filled

Verifying Residency

All Pittsburgh Water and Sewer Authority (PWSA) employees must be residents of the City of Pittsburgh. PWSA will accept the following documents to verify legal residence, also known as a domicile.  One way to determine if you are residing within the City of Pittsburgh is to see to whom you pay local taxes.  Several areas of the city have streets within the City and a borough (e.g. Greentree, Wilkinsburg). 

Human Resources will accept the following documents to verify residency. Additionally, the PWSA reserves the right at all times to request clarification and/or other supporting evidence and documentation to ensure that employees are compliant.

One of the following documents must be presented to prove domicile and legal residence:

  • Current executed Lease Agreement
    • Include a canceled check for one month’s payment or the security deposit.
  • Mortgage payment booklet
  • Document identifying homeowner name and property address.
  • Title to domicile property.

Also, two of the following supporting documents, showing the City address, must be presented:

  • Vehicle Registration Card
  • Vehicle Insurance Card
  • Current Gas Bill *
  • Current Electric Bill  *
  • Current Telephone Bill  *
  • Current Cell Phone Bill
  • Current Cable Bill  *

*NOTE:  A letter from the representative company confirming it is establishing service for the new resident is acceptable.

Prior to purchasing or renting a place of residence, applicants and employees may email HR@pgh2o.com to verify that the property is located within the City of Pittsburgh.