Press Release
PWSA Files Suit Against Veolia Water North America-Northeast



Will Pickering
Interim Communications Manager

Date: October 12, 2016

Today, the Pittsburgh Water and Sewer Authority (PWSA) filed suit against Veolia Water North America-Northeast LLC. The Authority is asserting a wide range of claims related to the now-expired contract between PWSA and Veolia from July 12, 2012 to December 31, 2015.


Under the contract, Veolia assumed responsibility for crucial senior executive, management, operations and other functions at PWSA. Veolia was tasked to use their expertise to effectively manage and improve PWSA’s operations and identify meaningful efficiencies and additional revenue for the Authority.


Contrary to Veolia’s claims of world-class expertise in the management of water utilities, PWSA asserts that Veolia grossly mismanaged PWSA’s operations, abused its positions of special trust and confidence, and misled and deceived PWSA as part of its efforts to maximize profits for itself to the unfair detriment of PWSA and its customers. During Veolia’s tenure, failures included the botched procurement and implementation of a new automated water meter reading system, the improper billing of PWSA customers, and the mishandled change in chemicals related to corrosion control resulting in the issuance by authorities of a notice of violation and an administrative order.


On behalf of the Board of Directors, PWSA Chairman Alex W. Thomson said, “PWSA placed its trust and confidence in Veolia to properly manage and improve the Authority. Despite receiving significant sums from PWSA, Veolia failed to perform as required. This failure has resulted in significant damages to PWSA and left the Authority in a worse position than when Veolia was engaged. The Board is committed to PWSA aggressively pursuing its claims against Veolia.”


The litigation was filed under the auspices of the American Arbitration Association as required by the parties’ now-expired contracts.



About us

The Pittsburgh Water and Sewer Authority (PWSA) is the largest combined water and sewer authority in Pennsylvania, serving 300,000 consumers throughout the City of Pittsburgh and surrounding areas. Our 250 employees are city residents and are committed to enhancing Pittsburgh’s quality of life by delivering high quality water.

  • Published
  • Wednesday, October 12, 2016

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