Press Release
PWSA Recognizes Utility Scam Awareness Day

(Pittsburgh, PA) Today, the Pittsburgh Water and Sewer Authority (PWSA) is joining utilities across the country to acknowledge Utility Scam Awareness Day. Utility scams can occur over the phone, online, or in-person by individuals posing as utility employees trying to gain access to your home. Being aware of suspicious behavior, asking questions, and paying attention to uniforms and logos can protect residents from property or identity theft.

As recently as June of 2017, PWSA was notified that two men impersonating PWSA employees entered a home in the Squirrel Hill neighborhood of Pittsburgh. The incident was reported to police, but not until after several valuable items were stolen.


If individuals come to your door claiming to be from a local utility, and you are not expecting them, do not let them inside without proper identification. PWSA employees rarely request to enter properties without an appointment. PWSA workers, and all official utility workers, will display company-issued photo identification, wear uniforms or clothing bearing the utility’s logo, and travel in clearly marked vehicles. In addition, PWSA vehicles have blue and white municipal license plates.


Residents can verify the identity of a PWSA employee by calling 412.255.2423. Individuals behaving suspiciously should be reported to the police by calling 9-1-1 immediately.



PWSA employee in uniform, with an Authority vehicle. 

Throughout the day, PWSA will be sharing information on how to avoid utility scams on Twitter @pgh2o and on our Facebook page. For more information, visit
  • Published
  • Wednesday, November 15, 2017

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