Press Release
PWSA Lifts Precautionary Flush and Boil Water Advisory for Hazelwood and Swisshelm Park Neighborhoods
Pittsburgh, PA - The precautionary flush and boil water advisory impacting portions of the Hazelwood, Swisshelm Park, and Greenfield is no longer in effect. Two rounds of water quality testing did not show any evidence of contamination. The water in the impacted area is now confirmed to be safe to drink.
The Pittsburgh Water and Sewer Authority (PWSA) recommends that customers using their water for the first time in several days run their taps for at least one minute before using it for cooking or drinking. This helps remove stagnant water from plumbing and brings in fresh water from water mains.
When the advisory is in place, PWSA must conduct two rounds of testing within to confirm adequate disinfectant levels and verify that the water is safe to drink. After two consecutive rounds of testing show satisfactory results, the precautionary advisory can be lifted. We recognize the inconvenience of having to flush and boil water. However, the advisory was issued in an abundance of caution to ensure the safety of our water and customers.  
Customers are encouraged to take simple precautionary steps to minimize disruptions at home by keeping several days of bottled water on hand and subscribing to our email distribution list for emergency notifications and updates. It takes less than a minute to subscribe at .  To receive robocalls from PWSA, customers should ensure their contact information is up to date by going to " Update Contact Info " on  PWSA's homepage .
PWSA experienced a break on a section of a 16" water main on the Duck Hollow Trail in Hazelwood at approximately 9:30 p.m. February 15th. This caused low and no water pressure in portions of Hazelwood, Swisshelm Park, and a small portion of Greenfield.
The main break was isolated, and the pressure was restored at approximately 12:30 a.m. on February 16th. When there is a water pressure loss, contaminants can enter the drinking water. In an abundance of caution, and accordance with state regulations, PWSA is issued a precautionary flush and boil water advisory to a limited area, approximately 2,000 households.


About PWSA
The Pittsburgh Water and Sewer Authority (PWSA) is the largest combined water, sewer and stormwater authority in Pennsylvania, serving 300,000 consumers throughout the City of Pittsburgh and surrounding areas.
  • Published
  • Monday, February 18, 2019

  • Tools