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  • In 2020, we will add even more locations to our work list for free lead service line replacements.
  • To maintain the open Highland I Reservoir as a public amenity, we are constructing several projects to meet stricter state water quality regulations and security improvements. These projects will improve the security of our drinking water.
  • Thanksgiving turkey leftovers are a holiday staple, however, the messy FOGs that are produced by cooking a turkey and other foods can create real problems in our sewer system.
  • In April 2019, the Pittsburgh Water and Sewer Authority began adding orthophosphate to reduce lead levels in drinking water. Orthophosphate is a food-grade additive that forms a protective barrier between lead pipes and the water flowing through them. Two of the four distribution points for orthophosphate are in Highland Park.
  • Eligible customers can save approximately $320 per year on water and sewer bills.
  • Read about the challenges faced by our Field Operations department and the neat technology we're using to detect leaks!
  • Getting Stuff Done (GSD): Going Above and Beyond!
  • A Special Update from PWSA Executive Director Robert A. Weimar.
  • Information on Supplier Diversity Contracting Program such as the equal opportunity policy, accepted certifications, and resources.
  • List of agencies that provide resources for MWDBE firms or for majority firms looking to network with MWDBE organizations.
  • To report a water or sewer emergency 24/7, please call 412-255-2423 (Press 1). To report a non-emergency issue, fill out this basic webform.
  • Instructions for obtaining a street vacation or encroachment approval letter from PWSA.
  • Information on water assistance for community gardens, gateway gardens, and vacant land greening projects within our water service area.
  • Information regarding the upsizing or downsizing of water meters, as well as a webform for requesting water meter size changes.
  • This project will build a new transmission water line, connecting the Water Treatment Plant and the Lanpher Reservoir, located in Shaler Township. The new line will create a backup water feed for the existing Lanpher Rising Main, which is nearly 100 years old. This multi-million dollar, two-year project will ensure reliable water service for one-third of Pittsburgh’s population who live and work in the Northside.
  • This page is for customers to learn about public and private water & sewer line ownership
  • Fill out the Data Protection Release Form to access your account information or give authorization to a third party to view your account information.
  • Find out how you can help us keep our neighborhoods and waterways safe and clean by reporting issues and properly disposing of harmful debris that can find its way into our sewers.
  • Learn about the causes of water main breaks, water outages that happen during repairs, how long repairs take, and more.
  • This project in the Overbrook neighborhood of the City of Pittsburgh, will line several miles of aging sewers, repair broken sewers, relocate storm drains, and separate combined storm and sanitary sewers where needed. Work will be completed at numerous locations throughout the neighborhood and residents will be notified when work may impact them. Lining and repairing these sewers will extend the life of the sewer system and ensure better service to our customers.