Skip to main content

Pittsburgh Water and Sewer Authority

Home
  • Residential & Commercial Customers
    • Residential & Commercial Customers Overview
    • Account & Billing Info
    • Rates
    • Customer Assistance Programs
    • Service Changes
    • Buying or Selling Property
    • Pipe Ownership
    • Service Line Protection Programs
    • Backflow Device Testing
    • Tips, Maintenance & Prevention
  • Developers, Contractors & Vendors
    • Developers, Contractors & Vendors Overview
    • Bids & Opportunities
    • Consultant Outreach
    • Supplier Diversity Program
    • Permits
    • Developer's Manual & Standard Details
    • 2022 Business Development Series
  • Projects & Maintenance
    • Projects & Maintenance Overview
    • Service Outages
    • Search All Projects
    • Planning & Future Projects
    • Construction Projects
    • Water Main Replacement
    • Lead Line Replacement Programs
    • Common Issues & Questions
  • Your Water
    • Your Water Overview
    • Water
    • Water Quality & Treatment
    • Water Reliability Plan
    • Water Equity
    • Sewer
    • Stormwater
    • Our Service Area
    • Lead Information
    • Educational Resources
  • About Us
    • About Us Overview
    • Board & Board Meetings
    • Executive Leadership
    • Mission, Vision and Core Values
    • Tap Into Pittsburgh Water
    • Careers
    • Finance
    • Environmental Compliance
    • Year in Review
    • Rules & Regulations
    • Contact Us
  • News & Events
    • News & Events Overview
    • Press Releases
    • Newsletter Articles
    • Events & Meetings
  • Search

What can we help you find?

Service Outages
Report an Issue
My Account
Don't have an account?
Sign up now
Other ways to pay

Breadcrumb

  1. Home
  2. News & Events
  3. Newsletter & Press
  4. Newsletter Articles
  5. Chief Executive Officer Briefing by Will Pickering

Chief Executive Officer Briefing by Will Pickering

How PWSA supported public health and water quality in 2022
PWSA Chief Executive Officer, Will Pickering

Happy 2023, Pittsburgh!

Each day in 2022, PWSA produced an average of 65 million gallons of water for the approximately 500,000 people we serve in the region. That’s enough to fill about 812,000 bathtubs per day.

Getting that water from the Allegheny to our treatment plant and to our customers is no small order, but one that’s essential to maintain and further improve water quality and protect public health in our region. With that, I’d like to recap some 2022 achievements around those twin pillars of protecting public health and improving water quality.

Our July 2022 round of lead testing shows lead levels well below the state and federal action level of 15 parts per billion, our fourth consecutive round of testing where lead levels are in compliance. Since 2016, we’ve replaced more than 9,800 public lead service lines. We also began adding orthophosphate – a food-grade additive that creates an anti-corrosive barrier between the lead pipes and the water flowing through them – to reduce lead levels.

Speaking of water quality testing, we performed about 2,500 routine tests per month at our treatment plants and about 1,500 routine tests per month at various points of the distribution system. These tests monitor interconnected components of our water distribution system to ensure our water is meeting all regulatory standards.

Our Operations group met our annual regulatory performance commitment to inspect and flush a third of our fire hydrants months ahead of schedule. This is important to ensuring proper flow and pressure is available in our distribution system and helps to remove sediment to maintain water quality. Operations also exercised more than 5,000 valves across our service area.

We have a lot of optimism in what the next few years holds for PWSA and our community. If you see any of our crews in your neighborhood performing this essential work, please be sure to say hello or ask them more about the work they’re doing. After all, we’re here to serve you.

Print This Page
Share
  • email
  • twitter
  • facebook

Related Newsletters

Pittsburgh Water Logo above a design reading "Employee Spotlight Rea Price, Capital Budget Manager" and a headshot of Rea Price, a woman with blonde hair

Newsletter

Employee Spotlight: Rea Price

11/2025 -
Pittsburgh Water’s Capital Budget Manager, Rea Price, plays an important role in the strategy and financing behind our infrastructure investments, including the development and review of our multi-year Capital Improvement Plan.
CEO Briefing title card, displaying the article title "Pittsburgh Water Achieves Record Low Lead Levels" on a blue backdrop

Newsletter

CEO Briefing: Pittsburgh Water Achieves Record Low Lead Levels

11/2025 -
CEO Will Pickering on the historic results of our recent round of testing and the journey that got us here.

Sign Up for Our Newsletter

Media Inquiries

Please call our 24/7 Media Line 412-430-3898 

PGH2O

Contact Us

412-255-2423
Report an Emergency Press 1
Customer Service Press 5

Send us a Message

1200 Penn Avenue
Pittsburgh, PA 15222

Follow Us

Footer First Column

  • Check Your Usage
  • Update Your Contact Info
  • Service Outages
  • Rules & Regulations
  • Privacy Policy

Sign Up for Our Newsletter

Footer Second Column

  • Residential & Commercial Customers
  • Developers, Contractors & Vendors
  • Projects & Maintenance
  • Your Water
  • About Us
  • News & Events
Copyright © 2025 Pittsburgh Water
Powered by Interpersonal Frequency I.F. Logo