At the Pittsburgh Water and Sewer Authority (PWSA), we have one clear mission – to support our region by protecting public health and the environment through the delivery of safe and reliable water services.
The drinking water you rely on is an essential, fundamental resource. It sustains life, supports livelihoods, and nurtures our communities. Each day, we work hard to fulfill our mission and deliver high-quality drinking water you can trust.
Our 2023 Water Quality Report reflects a clean bill of health. You can have confidence that the water you rely on each day for drinking, cooking, cleaning, and personal hygiene meets or exceeds all regulatory requirements.
This annual report outlines our treatment process, the effectiveness of our water quality testing, and the sample results of the various contaminants found in our source drinking water — the Allegheny River.
Testing.
Each day, we test for approximately 100 different compounds and microbial constituents before, during, and after the treatment process and work tirelessly to maximize their reduction and removal from your drinking water. Effective water quality testing is essential for delivering safe and reliable water services. We proactively test for both unregulated and regulated contaminants required by the U.S. Environmental Protection Agency and Pennsylvania Department of Environmental Protection.
Treatment.
The quality of your drinking water is also determined by our water treatment process and the infrastructure that distributes water to your tap. Our lead levels remain firmly in compliance with federal regulatory standards following the addition of orthophosphate to our treatment process.
Investment.
To create greater reliability within our distribution system, PWSA is implementing its Water Reliability Plan. This series of once-in-a-generation projects will modernize our water distribution system and provide customers with more secure and reliable water services. These projects will strengthen our water system, add needed redundancy, and ensure an uninterrupted supply of quality water to our drinking water customers. Visit www.pgh2o.com/WRP for more information on our progress.
PWSA’s 2023 Water Quality Report, also referred to as the Consumer Confidence Report, is a requirement of all water systems by the Environmental Protection Agency. You can access the report at pgh2o.com/2023WaterQuality. Using that link, you can download and read the full report at your convenience.
Our fact sheet Is My Water Safe? also provides a helpful overview of our water treatment process and explains the rigorous monitoring and testing procedures we follow to ensure your drinking water is of the highest quality.
If you have questions or prefer to have a hard copy sent by mail, please call Customer Service at 412-255-2423 and press 1.
