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- This roadmap was developed by the Pittsburgh Water Equity Learning Team to build a shared understanding of the challenges, opportunities, and priorities for action to secure an equitable water future for all Pittsburgh residents.
- Everyone can help manage stormwater. Here are some ideas that you can implement at home or at your business
- Find information about understanding your bill, ways to pay, checking water usage, changing or adding a billing address (including landlords and renters), updating contact info, customer rights, data protection release, and more.
- It is important to use drinking water wisely and not waste it. By conserving water every day, you can help protect the environment and save water resources for future generations.
- Learn how to detect and repair leaks from common household sources such as toilets, faucets, showerheads, and those that occur outside.
- Information on how to track your water usage and receive alerts when there is a spike in water usage.
- K-12 Lessons and workshops
- Our previous newsletters are available to view and download
- We are tracking several performance metrics to measure our effectiveness as an organization and the satisfaction of our customers. View our progress on Headwaters, our new performance improvement dashboard.
- Commonly asked questions
- Why is my water cloudy, brown, have a rotten egg odor, and more of your questions answered!
- Learn about PWSA's stormwater fee.
- Information on our procurement process including open and closed bids, upcoming pre-bid meetings, recent awards and the Equal Opportunity Program.
- Information on how to pay a bill by phone, with Zipcheck, or with cash at 7-Eleven, Family Dollar, Dollar General, CVS Pharmacy, Walgreens, and Walmart Supercenter MoneyCenter locations.
- Archive of Minutes and Agendas from past Board Meetings
- Links to important tips, maintenance and prevention pages for water conservation, leak detection, protecting your pipes, lead information, water discoloration, backflow prevention and cross connection, and sewage backups, and other common issues & questions.
- Our Community Lead Response is on track to replace all lead service lines in Pittsburgh by 2027
- The treatment process and quality of our drinking water is a serious undertaking. We are making continuous improvements so our ratepayers can have greater confidence in the quality and safety of their drinking water each time they turn on the tap.
- We may reimburse up to 100 percent of the costs of a private lead service line replacement
- Our previous bill inserts are available to view and download.