Customer Advantage Portal Issue Form

Thank you for taking the time to share the challenges you are having with our new Customer Advantage Portal. Your input is important, and we will work to resolve your issue as quickly as possible. Please provide a description of the problem you are having, along with your name, service address, and contact information.

You may also upload and attach screen shots to this form. Submitting screenshots of the issue allows PWSA to swiftly diagnose the problem.

Once submitted, the project team will review your issue and will work to improve your user experience. For more information about the Customer Advantage Portal, or to review our Frequently Asked Questions, please visit www.pgh2o.com/customer-advantage.

Thank you for using the Customer Advantage Portal. We appreciate your patience.

- PWSA Customer Service

*Date

7 Digit Account Number

*Your Name

First

Last

*Billing Address

Address 2

*City/Town

*State/Province

*ZIP/Postal Code

Service Address (fill out if different than billing address)

Address 2

City/Town

State/Province

ZIP/Postal Code

Do you have multiple accounts?

Yes

*Your Email Address

*Your Daytime Telephone

*Description of Issue

If you would like to submit screenshots of the issue, please upload it here.

Maximum 3 files.
100 MB limit.
Allowed types: gif, jpg, png, svg.

CAPTCHA

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