The holiday season is often a time to take stock of what we have and to lend an extra helping hand to our friends, family members, and neighbors who are less fortunate.
In my six years here in Pittsburgh, one important thing I’ve learned is that this city is full of generous people who have a profound sense of community. Pittsburghers are helpers, and we often rise to the occasion to support the less fortunate who also call this region home.

No one should have to choose between paying their water bill and other essential expenses. Unfortunately, however, there are Pittsburghers that find themselves in that position.

A donation to PWSA’s Hardship Grant Program will directly help those eligible Pittsburghers, who will receive support in the form of financial aid.

Since 2018, the Hardship Grant Program has helped more than 850 Pittsburgh households maintain essential water services. It was established to provide income-eligible customers with annual cash assistance to put towards their monthly water bill. We’ve currently distributed more than $200,000 through the program and award an average household grant of $229.

Grants are dispersed to families with a gross household income that is at or below 150% of the Federal Poverty Level. This means that a family of four making $41,625 would qualify. Households can apply for a grant up to $300 every 12 months.

Help support your neighbors today by making a tax-deductible contribution to the Hardship Grant Program. To donate, visit dollarenergy.org/donations/pwsa. Please indicate that your donation is to be directed to PWSA’s Hardship Grant Program. Rest assured that 100% of your donation goes directly to PWSA customers in need.

PWSA administers a variety of other Customer Assistance Programs to income-qualified residential customers, including the Bill Discount Program and Winter Shut Off Moratorium. For more information or to apply, please visit www.pgh2o.com/cap.