Lightning Fast Leak Repair

Earlier this month, a customer wrote to thank a crew for repairing a water main break on Heberton Street in Highland Park. 

“PWSA workers arrived rapidly and shut down the water. They returned later in the evening to repair the break so that we all had water by the morning. In addition to the awesome service, they were also helpful and polite gentlemen.”

Thank you Water Service Foreman, Chris Bruecken; Utility Worker, Jon Zelina; Laborer, Wayne Blumling; Truck Driver, Don Blanchard; and Heavy Equipment Operator, Tim Whealdon, for upholding such a high standard of service!

Meter Magnificence 

Last month, a customer on Mintwood Street in Lawrenceville reported an issue with water pressure. Following a quick resolution, she wrote to praise Plumber, Paul Bahneman, for changing and flushing the clogged water meter, which caused the issue. 

Thank you Paul for providing excellent service and leaving a positive impression with one of our valued customers!

Quick Fix

Our Operations Department continues to work around the clock during this ongoing crisis to maintain safe and reliable water service to our valued customers. In late April, two households on Abbott Street in Point Breeze thanked Water Service Foreman, Mike Gigliotti; Utility Worker, Bill Schempp; Laborer, Tim McCarthy; Heavy Equipment Operator, Joe Kasel; and Truck Driver Special/Winch Operator, Eugene Tyler, for their prompt and successful work to repair a water main break that affected water pressure on their street. The households wrote: 

“I hope you can pass on to them how pleased Abbott Street neighbors are with their confidence, reassurance, and friendliness.” 

“Thank you for responding so quickly, and working during such troubling times.” 

Thank you for continuing to showcase our commitment to quality service, gentlemen!