Main Replacement Mastery 

Our contractors play a vital role in completing a wide variety of upgrades to critical infrastructure, including water main replacement projects. We were very pleased to receive positive feedback from a Highland Park customer whose water main was recently replaced. 

“I enjoy running into Bobby and Nick every morning. The guys really bust their tails when they are here and 
it appears they are moving extremely quickly,” said the customer regarding crew members Bobby Bernard and Nick Droz of Independent Enterprises.

Thank you Bobby, Nick, and Independent for your consistently great work!

Storm Drain Success

Each workday, our storm drain cleaning crews roam the city to remove debris that can block stormwater from entering our sewers. A customer on Claybourne Street in Shadyside reported a blocked storm drain, then wrote us to commend the quality service he received.

“They wasted no time, got the job done, had a friendly interaction with me and the neighbors and went off for the next save,” he said. “I want to thank you for attending to this so quickly. It’s truly appreciated!”

Keep up the great work, sewer crews!

Sidewalk Satisfaction

A customer residing in the Squirrel Hill neighborhood reached out to praise our partners at Mele & Mele & Sons, Inc. for their work to restore her sidewalk to its original condition following a water main repair.

“The sidewalk is gorgeous and is exactly what we were hoping for. It looks just like the one that was pulled up and they did a fantastic job fitting it,” she said. “Mele is an amazing company with the most knowledgeable and polite people. I couldn’t be happier.”

The customer also thanked PWSA Construction Communications Project Manager, Mora McLaughlin, for her help in facilitating the restoration work. 

“You were so amazingly kind, understanding, and responsive,” said the customer regarding Mora.

Thanks, Mele and Mora!